Above: Michael Fitzpatrick, Chris Mixon, and Maya Jackson in Shipwrecked: An Entertainment, GRSF 2017. Photo by Dan Norman.
At this time, we are postponing productions ONLY. We are currently strategizing ways to continue to offer our education programs, as well as brainstorming distance learning and engagement opportunities for the whole community. We are also looking into possible ways to produce plays in the fall or winter.
By making the difficult choice to postpone the productions this season, we are ensuring that we will survive until next summer – and thrive in the summers to come.
Below you will find detailed information about how to handle your reservations for Season 17.
Thank you again for your support and for making an investment in the arts by purchasing a ticket to Great River Shakespeare Festival. Know that this is not a curtain call. This is only an intermission. And we will be back for the next act.
We can’t wait to see you when the lights come up again.
Click the link below to hear the postponement message from our Festival leaders
Your tickets for Season 17
Below are some options for handling your Season 17 tickets. We are planning to produce the same plays on the same days of the week as the current schedule. We will post and updated calendar for 2021 as soon as possible, and will notify you when it is available.
CONVERT YOUR TICKETS TO A DONATION
The costs to organizations and individual artists as a result of COVID-19 are immense and unprecedented. If you are able, please consider donating the value of your ticket back to the Festival and re-purchasing tickets for 2021 later in the year. To do this, email email@example.com and let us know you’d like to donate your tickets.
MAINTAIN YOUR CURRENT RESERVATION
If you want to come on the same day for the same performance(s), this option couldn’t be easier. All you have to do – is nothing! We will be going through and updating everyone’s tickets to 2021 performances. You will receive an updated confirmation by September. If you had your tickets printed and/or mailed, we’ll send you new ones by the end of the year. All emailed tickets will be re-sent with new dates.
EXCHANGE FOR A DIFFERENT DATE/PERFORMANCE
Once the new calendar is published and you see your augmented ticket confirmation, you may want to choose a different date or performance for 2021. To do this, please email firstname.lastname@example.org AFTER you have received an updated confirmation and we have released the 2021 calendar. Exchanges are free of charge and completely painless!
REQUEST A REFUND
If you feel more comfortable with a refund, we are waiving our “no refund” policy during this time, as so many families are faced with unforseen financial hardships. To request a refund, please fill out this form NO LATER THAN June 30, 2020 and specify which tickets you’d like refunded. If you have difficulty with the form, you can email email@example.com or call 507.474.7900.
FOR SEASON PASSHOLDERS
The options for your season pass are the same as those available to single ticket-holders. If you are able, please consider donating the value of your pass back to the festival and re-purchasing a pass later this year. You may also just hold on to your pass until 2021 – if you had chosen dates/seats already, they will be transferred to the 2021 season (see “Maintain Your Current Reservation” above). Finally, if your financial situation necessitates a refund, please see “Request a Refund” above.
At this time, all education programs (Will’s Creative Drama, Will’s Power Players, SYA, SYF, and SYD) will continue as planned. We are coordinating with our teaching artists to make sure we can still offer your child the comprehensive theater education you expect. However, we are strategizing possible distance learning opportunities in the event that small gatherings are still discouraged come July. For questions, please contact firstname.lastname@example.org.